{"id":48482,"date":"2022-05-06T11:03:29","date_gmt":"2022-05-06T10:03:29","guid":{"rendered":"https:\/\/terjebjornstad.com\/no\/?p=48482"},"modified":"2026-03-15T13:29:04","modified_gmt":"2026-03-15T12:29:04","slug":"sixt-nede-pa-grunn-av-cyberattakk","status":"publish","type":"post","link":"https:\/\/terjebjornstad.com\/no\/2022\/05\/06\/sixt-nede-pa-grunn-av-cyberattakk\/","title":{"rendered":"Sixt nede p\u00e5 grunn av cyberattakk","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"
\"\"<\/p>\n

Et kraftig cyberangrep rammet det tyske bilutleiefirmaet p\u00e5 s\u00f8ndag 29. april. If\u00f8lge en pressemelding fra selskapet, ble tilgangene til systemene stengt ned, mens tilgangen til app og hjemmesider ble holdt oppe. Det er vel og bra, men ikke s\u00e5 veldig<\/em> bra n\u00e5r man ikke kan lagre noen data.<\/p><\/blockquote>\n

 <\/h3>\n

\"terjesDa jeg brukte appen til \u00e5 bestille bil p\u00e5 s\u00f8ndag, s\u00e5 alt ut til \u00e5 fungere bra. Jeg fant bil, fikk lagt inn alle opplysninger, men da jeg skulle avslutte, fikk jeg en feilmelding om at serveren til Sixt.de var nede og at operasjonen feilet – med underteksten «pr\u00f8v igjen» eller kontakt ditt lokale Sixt kontor. S\u00e5 jeg pr\u00f8vde igjen – og igjen – og igjen – alle med samme resultat. Til slutt fikk jeg seks bekreftelser p\u00e5 at alle<\/em> bestillingene hadde g\u00e5tt igjennom til tross for at appen sa det ikke fungerte.
\n 
\nJeg greidde likevel \u00e5 bestille via hjemmesidene til sixt.es<\/strong><\/a> uten feilmelding og fant frem til den eneste side som faktisk fungerte – manage-my-booking<\/strong><\/a>. Der kunne jeg avbestille duplikate bestillinger. Men dagen f\u00f8r avhenting mottok jeg likevel tolv e-poster (dobbelt sett) vedr\u00f8rende bestillinger som ikke lenger fantes i systemet. Mailsystemet fungerer tydeligvis.
\n 
\nDet er vanskelig \u00e5 tenke seg hvordan et bilutleieselskap skal kunne fungere med svarte skjermer. P\u00e5 ett vis fungerte det da jeg bes\u00f8kte Sixt noen dager senere. Kunden ved siden av meg var ikke s\u00e6rlig happy. Han hadde ikke f\u00e5tt sine kundeprivilegier. For meg gikk det bedre. I skranken fikk jeg kontrakten rett p\u00e5 mail – ingen papirer \u00e5 signere. Biln\u00f8kkelen fikk jeg utlevert ved \u00e5 vise samme mail til damen i ekspedisjonsbua. Plassen til Sixt var full av ikke utleide biler denne kvelden. De andre selskapene var som vanlig halvfulle.
\n 
\nJeg har tidligere v\u00e6rt inne p\u00e5 tysk forretningskultur – eller ukultur<\/em>. Her har tydeligvis Sixt fors\u00f8kt \u00e5 gi inntrykk av at alt er som normalt – noe det \u00e5penbart ikke<\/em> er. En kontakt til Sixt i Norge ga ingen oppklaring i forhold til hva som var skjedd. Uredelig og lite tillitsvekkende. Frasen «Vi har problemer»<\/em> eksisterer \u00e5penbart ikke i tyske organisasjoner.
\n 
\nCyberangrep er noe vi kommer til \u00e5 se mer av i fremtiden, ikke minst p\u00e5 grunn av urolighetene i \u00f8st. Alle selskaper kan bli rammet. Men da er det viktig \u00e5 opptre \u00e6rlig overfor kundene – ikke la de slite med uforklarlige feil. Det er kort avstand til neste bilutleiefirma – ogs\u00e5 p\u00e5 nettet. Vi bruker Sixt fordi de er det eneste selskapet som tillater at lille «Pablo» f\u00e5r v\u00e6re med p\u00e5 turene. Dessuten holder bilene god standard.
\n <\/p>\n

Det var reklamen \ud83d\ude42<\/p><\/blockquote>\n

 
\n\"sixt\"<\/p>\n

 <\/h3>\n

Se ogs\u00e5<\/h3>\n

\"\"<\/a>
Tok bileierne st\u00f8yten for dieseljukset?<\/figcaption><\/figure><\/div>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

Et kraftig cyberangrep rammet det tyske bilutleiefirmaet p\u00e5 s\u00f8ndag 29. april. If\u00f8lge en pressemelding fra selskapet, ble tilgangene til systemene stengt ned, mens tilgangen til app og hjemmesider ble holdt oppe. Det er vel og bra, men ikke s\u00e5 veldig bra n\u00e5r man ikke kan lagre noen data.   Da jeg brukte appen til \u00e5 […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":48589,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[34,1534,4303],"tags":[1411,4305,4311,4310,4306],"class_list":["post-48482","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikkel","category-leiebil","category-sixt","tag-sixt","tag-sixt-cyber-attack","tag-sixt-cyberangrep","tag-sixt-cyberattack","tag-sixt-dataangrep"],"yoast_head":"\nSixt nede p\u00e5 grunn av cyberattakk - Terjes biler - Svarte skjermer<\/title>\n<meta name=\"description\" content=\"Sixt har store dataproblemer om dagen, men app og hjemmesider er oppe if\u00f8lge en pressemelding. 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